Etsy sellers reported problems accessing the site, with some getting a “too many requests” error. In a thread on the Etsy boards discussing the outage, one seller said issues began after 6:15 pm Eastern:
“Same here been trying for hour to list one item. Takes ages to load photos then you get to the end and says something is wrong. Try to save to draft but won’t so list listing. Now desk Top does not even work here says too many request Nicki and lots of codes. It is not my monitor as was able to list very quickly else where. I cannot access desk Top at all . To list manage shop or even shop on Etsy. Which trying to shop on Etsy yesterday l was looking and site just kept crashing no matter what monitor you use. So is serious technical issue. Thought my shop gone very quite.What do we do now. No Etsy.”
DownDetector shows reports started to come in at about 6:30 pm.
Etsy acknowledged the problem and wrote two updates on its Status board under Checkout Issues: “We’ve spotted that something has gone wrong. We’re currently investigating the issue, and will provide an update soon.” The first report was labeled “Investigating”; the second report was labeled “Monitoring”; and the third report was labeled “Resolved.”
Some sellers suggested those continuing to have problems clear their cache, as the problem cleared up for them.
Ina Steiner
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